The reviews shown are from a sample of real customers who bought a car or had their car serviced at the dealership. Only reviews from customers who explicitly allowed their review to be published on the internet are shown. Inappropriate language or personal data may have been removed.
4.9
Overall Rating
(169 Reviews)
After Sales
4.7
Sales
5.0
After Sales
4.7
5 stars
81%
4 stars
12%
3 stars
5%
2 stars
1%
1 star
1%
Sales
5.0
5 stars
98%
4 stars
2%
3 stars
0%
2 stars
0%
1 star
0%
All Reviews
J Keane & Sons
After Sales
After Sales
2/10/2019
I have always dealt with the garage as i get personalised and honest service, and i am very happy with
[...].
... Read more
J Keane & Sons
After Sales
After Sales
2/8/2019
They are a local, exceptionally friendly dealership. If additional work is thought to be required a
phone call is made for authorisation. Any requests at drop off are carried out, all jobs are explained, the car is lovely and clean on collection.
... Read more
J Keane & Sons
Sales
Sales
2/1/2019
because its correct i love my car first daqy i saw it i knew it was for me its easy to get in and out
easy on petrol sales persons were very helpful
... Read more
J Keane & Sons
Sales
Sales
1/31/2019
Everyone I dealed with at the garage were very professional, helpful , generous with their time, welcoming
and very good at explaining everything
... Read more
J Keane & Sons
Sales
Sales
1/23/2019
I found the overall customer service very good
J Keane & Sons
Sales
Sales
1/23/2019
Everything was professional knowledgeable and courteous Staff were very attentive to my needs
J Keane & Sons
Sales
Sales
1/23/2019
Staff were incredibly helpful and had excellent product knowledge. They went out of their way to accommodate
my requests. On delivery/collection day their Receptionist was so helpful and sorted my Insurance details. I have bought many cars from this firm and I have always been 100% happy with my purchase and with the service I received.
... Read more
J Keane & Sons
After Sales
After Sales
1/23/2019
Because I was very satisfied with the service I got.
J Keane & Sons
Sales
Sales
1/22/2019
I was hugely impressed from start to finish with the experience of ordering the car from [...], his followup
to co-ordinate delivery and the handover on the day I came to collect with [...]. She showed me all the features like adaptive cruise control, app connect, automatic park assist etc.I am normally hard to impress but they succeeded. [...] really knows his cars and was able to give me compelling reasons why the Golf I ordered was a much better option for a long commute than competitor offerings in the hybrid and electric vehicle space. So I am a very satisfied customer and cannot praise the whole operation at John Keanes Volkswagen enough. Keep up the good work! 5/5 stars
... Read more
J Keane & Sons
Sales
Sales
1/21/2019
I felt it was a very personal service and anything I questioned was answered with clarity and confidence.
The handover was very good where all the functions were demonstrated and explained in detail. All round it was a great experience.
... Read more
When you buy from J Keane & Sons, you’re buying from an established family-run business for over 40 years. We are an authorised Volkswagen dealership based in Roscommon Town since 1974.
I have always dealt with the garage as i get personalised and honest service, and i am very happy with [...]. ... Read more
They are a local, exceptionally friendly dealership. If additional work is thought to be required a phone call is made for authorisation. Any requests at drop off are carried out, all jobs are explained, the car is lovely and clean on collection. ... Read more
because its correct i love my car first daqy i saw it i knew it was for me its easy to get in and out easy on petrol sales persons were very helpful ... Read more
Everyone I dealed with at the garage were very professional, helpful , generous with their time, welcoming and very good at explaining everything ... Read more
I found the overall customer service very good
Everything was professional knowledgeable and courteous Staff were very attentive to my needs
Staff were incredibly helpful and had excellent product knowledge. They went out of their way to accommodate my requests. On delivery/collection day their Receptionist was so helpful and sorted my Insurance details. I have bought many cars from this firm and I have always been 100% happy with my purchase and with the service I received. ... Read more
Because I was very satisfied with the service I got.
I was hugely impressed from start to finish with the experience of ordering the car from [...], his followup to co-ordinate delivery and the handover on the day I came to collect with [...]. She showed me all the features like adaptive cruise control, app connect, automatic park assist etc.I am normally hard to impress but they succeeded. [...] really knows his cars and was able to give me compelling reasons why the Golf I ordered was a much better option for a long commute than competitor offerings in the hybrid and electric vehicle space. So I am a very satisfied customer and cannot praise the whole operation at John Keanes Volkswagen enough. Keep up the good work! 5/5 stars ... Read more
I felt it was a very personal service and anything I questioned was answered with clarity and confidence. The handover was very good where all the functions were demonstrated and explained in detail. All round it was a great experience. ... Read more