The reviews shown are from a sample of real customers who bought a car or had their car serviced at the dealership. Only reviews from customers who explicitly allowed their review to be published on the internet are shown. Inappropriate language or personal data may have been removed.
4.9
Overall Rating
(163 Reviews)
After Sales
4.8
Sales
5.0
After Sales
4.8
5 stars
86%
4 stars
9%
3 stars
4%
2 stars
0%
1 star
1%
Sales
5.0
5 stars
100%
4 stars
0%
3 stars
0%
2 stars
0%
1 star
0%
All Reviews
J Keane & Sons
Sales
Sales
7/10/2019
Very happy with overall experience.
J Keane & Sons
After Sales
After Sales
7/10/2019
Staff were welcoming and friendly
J Keane & Sons
After Sales
After Sales
7/3/2019
[...] and knowledgeable staff, from reception to mechanics.
J Keane & Sons
After Sales
After Sales
6/29/2019
Very satisfied with service and friendliness of staff
J Keane & Sons
After Sales
After Sales
6/28/2019
Service is very good
J Keane & Sons
After Sales
After Sales
6/27/2019
The service is excellent and prompt and one saturday I phoned looking for a battery for the key fob even
though service area was not open the sales people told me come yo garage snd they would give me a battery. I travelled from athlone. A nearer volswagen dealer to where I live I phoned said no couldnt give me a battery. So for customer service full marks.
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J Keane & Sons
After Sales
After Sales
6/27/2019
The service was friendly and professional
J Keane & Sons
After Sales
After Sales
6/24/2019
As a customer I feel I was treated as I should be. There was no bulb light warning on dash when I presented
car for service but when I got it back the light was on (a bulb was on the bill ). When I pointed this out they took it away but came back ti say that I needed a bulb housing which I declined. I found this a bit strange.
... Read more
J Keane & Sons
After Sales
After Sales
6/21/2019
The attention to detail, the understanding by the service department ofthe issue with the USB port ,
the wash and valet after service And the Cup of Teal with a smile makes the 5* an easy decision
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J Keane & Sons
After Sales
After Sales
6/17/2019
Always get an excellent service from both service & sales dept - would like to mention [...] & [...]
who always give an excellent service & are both very approachable with regard to any queries I have. I have always recommended Keanes in Roscommon as the place to buy & service your car - would not go anywhere else. Keep up the good work.
... Read more
When you buy from J Keane & Sons, you’re buying from an established family-run business for over 40 years. We are an authorised Volkswagen dealership based in Roscommon Town since 1974.
Very happy with overall experience.
Staff were welcoming and friendly
[...] and knowledgeable staff, from reception to mechanics.
Very satisfied with service and friendliness of staff
Service is very good
The service is excellent and prompt and one saturday I phoned looking for a battery for the key fob even though service area was not open the sales people told me come yo garage snd they would give me a battery. I travelled from athlone. A nearer volswagen dealer to where I live I phoned said no couldnt give me a battery. So for customer service full marks. ... Read more
The service was friendly and professional
As a customer I feel I was treated as I should be. There was no bulb light warning on dash when I presented car for service but when I got it back the light was on (a bulb was on the bill ). When I pointed this out they took it away but came back ti say that I needed a bulb housing which I declined. I found this a bit strange. ... Read more
The attention to detail, the understanding by the service department ofthe issue with the USB port , the wash and valet after service And the Cup of Teal with a smile makes the 5* an easy decision ... Read more
Always get an excellent service from both service & sales dept - would like to mention [...] & [...] who always give an excellent service & are both very approachable with regard to any queries I have. I have always recommended Keanes in Roscommon as the place to buy & service your car - would not go anywhere else. Keep up the good work. ... Read more