The reviews shown are from a sample of real customers who bought a car or had their car serviced at the dealership. Only reviews from customers who explicitly allowed their review to be published on the internet are shown. Inappropriate language or personal data may have been removed.
4.9
Overall Rating
(81 Reviews)
After Sales
4.9
Sales
5.0
After Sales
4.9
5 stars
92%
4 stars
4%
3 stars
2%
2 stars
2%
1 star
0%
Sales
5.0
5 stars
100%
4 stars
0%
3 stars
0%
2 stars
0%
1 star
0%
All Reviews
J Keane & Sons
After Sales
After Sales
12/16/2020
The sales lady in the the service department was great to deal with
J Keane & Sons
After Sales
After Sales
12/15/2020
I was treated satisfactory I specifically asked for the cars reverse sensors to be checked. On return
I was told that the car was plugged into the machine and no errors were reported and when I bring the car back the next time each reverse sensor can be checked to locate the sensor with an issue. The sensors were one of primary reasons I even booked the car in and I even specified that the sensors at the sides and back are fine that it is the front sensors that just constantly beep when there is nothing in range. I was unhappy that when I returned to collect my car after leaving it for the day (including rearranging my work schedule) that the work simply was not done. No
... Read more
J Keane & Sons
After Sales
After Sales
12/11/2020
Nice friendly staff, sound people
J Keane & Sons
After Sales
After Sales
12/8/2020
[...] was incorrectly completed
J Keane & Sons
After Sales
After Sales
10/21/2020
The staff especially [...] & the young receptionist at the parts dept are more than helpful they both
go beyond and more to ensure everything is ok excellent service from all staff in company
... Read more
J Keane & Sons
After Sales
After Sales
10/14/2020
Staff were all so friendly and helpful.. excellent service... they even washed my car for me, very happy
with my experience at [...] and Sons
... Read more
J Keane & Sons
After Sales
After Sales
10/7/2020
Everything with the car was done to my satisfaction.
J Keane & Sons
After Sales
After Sales
10/7/2020
Great service
J Keane & Sons
After Sales
After Sales
10/7/2020
We are always looked after very professionally by all of the staff from reception to the service department
and a person in sales.
... Read more
J Keane & Sons
After Sales
After Sales
10/2/2020
Excellent service from the first person I met . Thank you
When you buy from J Keane & Sons, you’re buying from an established family-run business for over 40 years. We are an authorised Volkswagen dealership based in Roscommon Town since 1974.
The sales lady in the the service department was great to deal with
I was treated satisfactory I specifically asked for the cars reverse sensors to be checked. On return I was told that the car was plugged into the machine and no errors were reported and when I bring the car back the next time each reverse sensor can be checked to locate the sensor with an issue. The sensors were one of primary reasons I even booked the car in and I even specified that the sensors at the sides and back are fine that it is the front sensors that just constantly beep when there is nothing in range. I was unhappy that when I returned to collect my car after leaving it for the day (including rearranging my work schedule) that the work simply was not done. No ... Read more
Nice friendly staff, sound people
[...] was incorrectly completed
The staff especially [...] & the young receptionist at the parts dept are more than helpful they both go beyond and more to ensure everything is ok excellent service from all staff in company ... Read more
Staff were all so friendly and helpful.. excellent service... they even washed my car for me, very happy with my experience at [...] and Sons ... Read more
Everything with the car was done to my satisfaction.
Great service
We are always looked after very professionally by all of the staff from reception to the service department and a person in sales. ... Read more
Excellent service from the first person I met . Thank you